Chat Program

Chat Program

Today, more and more consumers are engaging in digital interactions within the car buying process, yet personalized communication and human connections remain an essential component of the purchasing journey. The GM Dealer Digital Solution offers an assortment of Chat options to enhance your dealership’s online communications. Whether you need trained, bilingual agents to answer questions and schedule service, or are looking for tools that allow your dealership staff to guide consumers through the online purchasing process—you’ll find it in the GM Dealer Digital Chat program.

As you have questions about the program, please contact the GMCC Dealer Digital Support Team and they will facilitate any necessary steps. Upon enrollment your GMDC will be in touch regarding the partner selection and next steps: 800-655-2594 or info@gmdealerdigital.ca

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Fox Dealer

Fox Dealer is a powerful digital partner. We combine white-glove, five-star customer service with innovative technology to help dealerships succeed. Fox specializes in real-world solutions engineered to the needs of today’s car retailer. Our team knows the industry and has the expertise to deliver measurable value to our client’s time and again.

Our reputation as a top provider for high-performance dealerships is unmatched. Fox Dealer is here when you are looking for creative solutions to deliver vehicle sales and service orders.

Fox Dealer does not offer their Chat services in French at this time.

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GM Chat

We are a GM-managed chat solution for your dealership website, assisting customers on your behalf 24/7, with product information, incentives and more.

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Sincro

Video Calling enables shoppers on your website to contact your sales and service staff over a live streaming video. New and existing customers alike are becoming more and more accustomed to video calling as they’re forced to work from home or interact with friends and family through their desktop or mobile device.

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Snapcell

People buy from people. In a world of digital communications SnapCell helps power your team’s personality to build meaningful connections, just like they have traditionally done on the showroom floor. We help each department of your store to better connect and communicate with customers, helping you easily articulate all your dealership offerings through person to person chat and visual solutions. SnapCell is designed by dealers for dealers to sell more cars, while improving customer satisfaction and engagement. Simply said, SnapCell delivers bottom line, enhanced connections with your customers and helps your team stand out in a crowded marketplace.

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