Chat Program

Chat Program

Today, more and more consumers are engaging in digital interactions within the car buying process, yet personalized communication and human connections remain an essential component of the purchasing journey. The GM Dealer Digital Solution offers an assortment of Chat options to enhance your dealership’s online communications. Whether you need trained, bilingual agents to answer questions and schedule service, or are looking for tools that allow your dealership staff to guide consumers through the online purchasing process—you’ll find it in the GM Dealer Digital Chat program.

As you have questions about the program, please contact the GMCC Dealer Digital Support Team and they will facilitate any necessary steps. Upon enrollment your GMDC will be in touch regarding the partner selection and next steps: 800-655-2594 or

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360 Agency

360.Agency has developed its own instant messaging system. A complete and powerful instant messenger service to help you achieve your sales goals. Directly connected to CRM 360, this tool helps you achieve your sales objectives and improve your customer satisfaction.

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Dealer Inspire

Your dealership needs to be instant, easy, and always available to win today’s consumers, so Conversations™ from Dealer Inspire (DI) seamlessly integrates with your website and most important marketing channels to connect wherever, whenever, however.

Dealer Inspire (DI) is an innovative disruptor future-proofing dealerships with industry-leading dealer support and connected solutions that sell and service more vehicles, more efficiently. From search to signature, our tech and our team make automotive retail faster, easier, and more profitable for our dealer partners.

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Fox Dealer

Fox Dealer is a powerful digital partner. We combine white-glove, five-star customer service with innovative technology to help dealerships succeed. Fox specializes in real-world solutions engineered to the needs of today’s car retailer. Our team knows the industry and has the expertise to deliver measurable value to our client’s time and again.

Our reputation as a top provider for high-performance dealerships is unmatched. Fox Dealer is here when you are looking for creative solutions to deliver vehicle sales and service orders.

Fox Dealer does not offer their Chat services in French at this time.

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GM Chat

Now more than ever, customers are shopping in non-traditional ways and during non-traditional hours. In order to provide exceptional customer experience and to turn shoppers into customers, your dealership presence needs to be multi-functional.

GM Dealer Chat offers GM trained Advisors who engage and assist your online customers 24/7 in 14 languages. Your customers will have a real human connection with our best advisor pick-up time of 3 seconds while browsing your websites.

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People buy from people. In a world of digital communications SnapCell helps power your team’s personality to build meaningful connections, just like they have traditionally done on the showroom floor. We help each department of your store to better connect and communicate with customers, helping you easily articulate all your dealership offerings through person to person chat and visual solutions. SnapCell is designed by dealers for dealers to sell more cars, while improving customer satisfaction and engagement. Simply said, SnapCell delivers bottom line, enhanced connections with your customers and helps your team stand out in a crowded marketplace.

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