Connections Made Simple, for Car People by Car People!
You understand that the strength of your Dealership is your people, and the connections they create with your customers. Unlike traditional chat solutions we help your frontline start those connections earlier in the shopping journey with mobile and desktop solutions that continue to build those connections throughout the sale in a world that is increasingly digital and frankly impersonal.
SnapCell offers a simple to use end to end visual solution designed to complement the people, processes, and tools you currently use. Whether responding instantly to a customer shopping on your website, responding to a new lead, connecting with an existing customer or showcasing your inventory we provide your team with the tools and training to continue building relationships in your community.
We are the only automotive exclusive partner bult for Dealers by Dealers. We translate customer interest into interactions and engagement, allowing them to shop with you when, where and how they want. Your Brand, your Dealership and your People brought to life… simply and easily.
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Bring your Showroom to Life, Simply!
Respond instantly, in person, to inbound leads with a personalized welcome, relevant highlights, images and video using our inventory integration of your customers selected vehicle, a live stream conversation or a beautifully produced 360 walkaround. Designed to be simple and easy, SnapCell helps your team show their personality and your inventory in real time, while your customer is still shopping on your website. Make your digital interactions about more than price…
Power up your Service Department
Show your customers exactly what you are recommending and why it needs attention, while their vehicle is still on the hoist! SnapCell enables your team to show tread wear, worn brakes or any other required repair in real time. Your customers can approve and even pay for the repair from their phone instantly. Talk about increasing R/O margin!
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Engage your Customers, the way they want to Engage
Whether it is a text, and email or a livestream conversation. Whether it is out on the lot or sitting at your desktop. Every engagement is captured and saved for future use or reference. Put your customers in the drivers seat, they will reward you with engagement… and their business.
Boost your Digital Footprint
Create and share content, updates about dealership happenings, events, sales or community activities. Allow your customers to amplfy your messaging whether it is the personalized video of their new vehicle or a dealership message worth of sharing. SnapCell Auto Engage, Reputation Buddy and Social Boost are included in every package.
Drive your Performance
What gets measured gets done! We track every aspect of your teams activity, from the number and type of videos sent to the best medium to use. From attribution to conversion and everything in-between. Use these insights to customize you’re approach whether it is setting up approval and coaching opportunities or leveraging best practices across your team.
Expand your Team
We are here to help, our team is on your team. Our Success Managers will be available to guide your frontline through everything from how to capture a video to best practices and advance solutions to drive enagement with both your team and your customers. We are here to help.
Finally, Lead with Transparency
Like we said previously, Connections Made Simple. Using video to connect with customers remotely increases loyalty, spend and confidence. Your teams ability to showcase their personality and bring your brand to life is critical in a crowded marketplace. Your customers ability to see, and trust that your team is able to describe, and share tranparently will be a key differentiator. We can’t wait to connect with you.